Jennifer (Jenny) has over a decade of experience as a digital product writer specialising in appliances, smart tech and mattresses for some of the UKs leading retailers and magazine titles such as Real Homes, Ideal Home and Livingetc. Warning: You should save this option for use as a last resort. You need one Hue bridge for each location. As long as the second router contains an Ethernet port, you can plug your Hue Bridge into this and it should all work fine. Click Change channel and wait for Hue to process the change. Does The Hub Have To Be In The Same Room As The Router? without any obstacles in the way) is over 300m. But beyond that, you might need to look at having another Hue Hub. As an Amazon Associate I earn from qualifying purchases. The Hue Bridge is sold separately for around $50 and connects to your router via the Ethernet cable, where you can then control through the Philips Hue app. You can use that or try the following steps. Open the Hue app. Click Done to complete the setup process. 2. Does the first bridge fixture need to be within 10 meters of the bridge? Follow the on-screen instructions to connect to your second Hue bridge. Tap Hue bridges. Helped me figure out my problem. Because the bridges dont talk to each other, there are a few limitations. Only if your Hue Bridge is located at the front of the home and you have a large number of smart outdoor Hue lights will you have a problem. In terms of the key features and differences of Bluetooth LE and ZigBee 3.0: Related Reading: Zigbee vs Z-Wave vs WiFi vs Bluetooth: Whats Best?! (Ill cover how to deal with interference in the next section). Which means I'm left with my Nest Thermostat and Philips Hue devices (bulbs and switches). This might be an issue for individuals without an internet connection in some parts of the house. Ask Question Comment Download Step 3: Clean/Prepare/Align Can I use this additional bridge to EXTEND my original bridge without creating a new one separate from the one controlling all my other lights? But at least I can turn on my lights now. You may improve the total range of your Hue lighting system by strengthening the mesh. Heres how to use it to reset your Hue Bridge. You can set up a second Hue Bridge in the Philips Hue app. The Philips Hue white and color ambiance E27 starter kit contains 3 bulbs and a bridge that lets you add colour to your home. My house has 40 smart lights in it, in multiple bedrooms, bathrooms, family room kitchen, and basement areas, not to mention outside. If your post is deemed to be spam-free and relevant to the community, it will be approved and you'll be able to post freely here. You need a stable Wi-Fi connection for the Bridge to work. Plug the power cord back in. This increases the range across your home and reduces the risk of signal dropouts. IMPORTANT: Your first post will be checked for appropriate content. Imagine a spiders web (sorry arachnophobes!). Of course the problem is actually something else. range extender/signal repeater) for any other system. This makes it easy to get a feel for how smart lights work (and just how handy they really are!) Place the light in the appropriate room by dragging its icon into the room box. When it comes to signals, you dont always know how theyre mirrored. Each bridge controls its own smart lights, rooms, and zones and acts largely independently of the other bridges. If you have over 50 lights, youll have to purchase another Hue Bridge or connect the rest with Bluetooth. So am I. Hue has confirmed their knowledge of this issue on Twitter, but I havent seen any indication that it will be changing anytime soon. That means that youll need a second Hue account and a second Google account to add a second bridge. Instead, the reset button is on the Hue Bridge itself. Heres What You Need to Know, Hue Motion Sensor Cooldown (Explanation of Period), Supports voice control when connected to Alexa or Google Home, Not compatible with lights from other manufacturers. When your Philips Hue Bridge is not connecting, though, you might feel like running back to regular dumb lights. You can control multiple Hue bridges and all of their smart lights in the Alexa app. the ZigBee range). /-ZigBee Mesh-\____/-Wifi Mesh\___/ZigBee Mesh\ To put it another way, if youve already installed network switches in your house, you may use this: My loft now has a Netgear network switch. Click Search to let the app automatically find the bulb. Most Wi-Fi routers have a limit to the number of devices that can connect to them. . If I do have issues, is the range any better with the newer generation of bulbs (the ones that support Bluetooth)? They power the ability to connect bulbs into a coherent scene and the ability to control Hue lights outside of your home. There are additional contact options on the Hue support page. The Hub allows them to be on their own private network. Heres how you can select a new Zigbee channel in the Philips Hue app. The benefit of this approach is that these bulbs also contain ZigBee, meaning that you can upgrade their range by switching to the Hue Bridge at a later date. Tap the Settings gear. Honestly, my hue bridge is at a different floor, and we have heated floor, all our wall are in concrete, some reinforced. Set up your second Hue Bridge in the Philips Hue app: When setting up your smart lights across two Hue Bridges, make sure to assign your lights to each Hue Bridge strategically. Philips Hue Philips Hue White and Colour Ambiance Indoor Lightstrip 2m with Hue Bridge Bring brilliantly coloured light to any area of your home with the flexible lightstrip, which includes a power supply combined with a Hue Bridge allows you to unlock the full suite of smart lighitng features.Depth: 160 MMShape, cut, or extend your LightstripExtendible up to 10 metresBright light for both . 1. from the bulb to the smartphone). Is there anything more I should include? Remember, though, that this step will drop your entire households internet connection for roughly five minutes. You dont always necessary to put anything in between if the gap looks to be too great. If you used Bluetooth to connect your Hue lights to the app and didn't have the Hue Bridge until now then fear not; you can transfer everything over. Bluetooth LE is faster, meaning that supporting devices can send and receive data quicker. There is also something called Bluetooth Mesh which is the same idea as ZigBee Mesh, but Bluetooth Mesh is a different protocol standard and Hue bulbs do not support it meaning that the potential range of your Hue Bluetooth bulbs would just be point to point (i.e. Bluetooth Hue lights are compatible with the entire Google Home and Nest Home range, as well as second and third-generation Echo Dot. And on that note, why do none of the outdoor bulbs support Bluetooth (instead requiring the Hue Bridge)? Within four meters of a Bluetooth LE device, accuracy begins to deteriorate to the point that the system can no longer be relied upon, as reported in an article published in the journal Indoor Positioning System utilizing Bluetooth Low Energy in December 2016. Plug in the ethernet cable to attach the Bridge to your Wi-FI. ZigBee links Philips smart devices like lights, locks, cameras, and plugs to your home network using one convenient tool. 3. In fact, as you add Hue lights, each one becomes a repeater for the Zigbee signal, extending the range of your entire system. Any suggestion to solve my problem? If you received a modem from your internet provider, its probably a gateway rather than just a modem. Philips Kitchen+ app - tasty airfryer recipes & tips, Sign up to the Philips newsletter for exclusive offers, Track or return your Philips Online Store order. This can be required if, for example, your Philips Hue is unable to connect after a firmware update. It must be connected to your router at all times. Your email address will not be published. You should see the ID and IP address of your bridge. If you just see [ ] then your device and your bridge are not on the same network. When installing your Hue Bridge, plug it in anywhere with an available ethernet connection. 2018-2023 Signify Holding. Only my thermostat, of all the Nest devices, had controls available. - Smartphone (iOS or Android) 5. When the Hue Bridge cant find one or more of your Hue lights, the problem can sometimes be caused by interference on a specific Zigbee channel. Controlling your Philips Hue smart lights with Bluetooth is perfect for people who only want smart lighting in one room or those who want to try it out before they commit to a full setup. Otherwise, select the update and follow the on-screen instructions to install it. This means it allows the router to extend the range of a network without processing the data passing through it. Newer lights enable Bluetooth Low Energy (LE), which was codified in December 2009, while all Hue devices accept the new ZigBee 3.0 standard, which was launched in December 2016. that require a Hue bridge. However, the device does increase not only your range but the products functionality and features. This is not a solution that Hue support would recommend, but it seems to work. But before you get excited, Signify, the company behind Hue has said support will come to the Hue Bridge only, not the smart bulbs themselves. Wi-Fi-Mesh> WM. However ever new Philips Hew bulb that you add will increase the range/distance. Even though this range is relatively acceptable, positioning the Hue Hub far from all of your Hue lights might cause communication and range difficulties.. Hello to all of you! First, follow these steps to remove the bulb. In this article, Ill show you what to do with Hue Bridge unable to connect errors, Philips Hue light unreachable errors, and other common Hue lighting problems. It shows how bright the bulb can get at 2700 K (White bulbs) or 4000 K (White ambiance or White and color ambiance bulbs). 3. Those Philips Hue lights that dont need the Bridge have just a ZigBee chip, but the newest versions of those bulbs include both ZigBee and Bluetooth chips. I installed some in the Garden today, but they are slightly out of range, hence I can't connect them to the app. According to the ZigBee Alliance, the indoor range is 75-100 meters. What Is the Max Range of the Philips Hue Bridge? The range should not be a problem in a typical smart bulb house, which has numerous lights that form a ZigBee mesh. from the bulb to your smartphone). If the bulb connects once you move it closer, the problem was either interference or distance. This is actually the brain of the operation that enables you to control all of your Philips Hue products via the Philips Hue app. Now, you add an LED strip to the TV to reduce eye strain. Make sure your phone is connected to the same Wi-Fi network as the Hue Bridge. You can have as many Hue bridges in the Hue app as you want. Open the Hue app. This bulb will then act as a a radio relay (almost literally), and should sort out any range issues I go into this more in the final section. You can control both with a single account by just adding the second bridge exactly the same way you added your first bridge. On the back of the bridge, youll find a small pin-hole with a label that says restore factory settings. Simply add a 5-port Ethernet switch between one port on the router and all the bridges. Philips Hue is now better with multiple bridges, but its support is still not perfect so you may have to weigh up the pros and cons, and see if such a setup would suit you. Rest with Bluetooth the operation that enables you to control all of their smart lights work ( and just handy. The gap looks to be on their own private network range any better with the entire home., follow these steps to remove the bulb connects once you move it,! Of signal dropouts either interference or distance icon into the room box does the first bridge fixture need look! Range but the products functionality and features might be an issue for without! 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